Resources – Tri-Cities, WA
The list below includes confidential and non-confidential resources at WSU and in the Pullman community. In addition, printer-friendly resource flyers are available here:
In most instances, service providers from the following resources can speak with you confidentially about your concerns:
WSU Tri-Cities Student Counseling Services
WSU Counseling Services provides confidential and private counseling and can provide information about referrals and options, including helping you to access services related to academics, housing, transportation, and medication referrals. 509-372-7153. To learn more, visit the WSU Tri-Cities Student Counseling Services Home Page.
Benton County Crisis Line
Mental health crisis line. 1-800-783-0544. To learn more, visit the Benton County Website.
Tri-Cities Community Health
Tri Cities Community Health has locations in each of the Tri-Cities and offers medical, dental, mental health, and urgent care services. Their services are available to anyone, and a sliding fee scale is available for patients who qualify. 509-547-2204. To learn more, visit the Tri-Cities Community Health Website.
Employee Assistance Program
The Employee Assistance Program (EAP) helps WA State Government employees and their family members resolve personal or work-related problems. Using your EAP does not cost you anything. 1-877-313-4455. To learn more, visit the Employee Assistance Program Website.
Domestic Violence Services of Benton & Franklin Counties (DVS)
DVS provides free, safe and confidential shelter and support to victims of domestic violence. DVS is available 24-hours a day to assist anyone who has questions or concerns about domestic violence. 509-582-9841 or 1-800-648-1277. To learn more, visit the Domestic Violence Services of Benton & Franklin Counties (DVS) Home Page.
SAFeT provides victim-centered services to survivors of sexual violence, including 24-hour crisis line, medical and legal advocacy, information and referral, counseling, support groups, and education and prevention. 509-624-7273. To learn more, visit the Sexual Assault and Family Trauma (SAFeT) Response Center Home Page.
The Support, Advocacy & Resource Center (SARC)
SARC provides crisis services, support, and advocacy to victims, non-offending family members, and others who are impacted by crime, 24 hours a day. SARC services are free of charge and confidential. 509-372-0130. To learn more, visit the Support, Advocacy & Resource Center Home Page.
The Crime Victim Service Center (CVSC)
CVSC will assist anyone who has questions or concerns about crime and the confusion that comes along with being a victim of crime. CVSC services are free of charge and confidential. Services are available 24 hours. 1-888-9-VICTIM, 509-374-0130. To learn more, visit the Crime Victim Service Center (CVSC) Home Page.
Community Health Services
For information about free and low-cost health care options visit the Benton County Community Health Services Website.
BetterHelp is a counseling service available to students who have WSU’s graduate or international student health insurance. Professionally licensed counselors are available via ongoing text communications, live chat, phone, video, or groupinars. To learn more about BetterHelp, visit the BetterHelp Counseling for Students Web Site.
These offices share information only on a need-to-know basis but cannot guarantee confidentiality. Unless designated as a confidential resource, WSU employees are required to report incidents of sexual harassment and misconduct to OEO or the WSU Title IX Coordinator.
The Division of Enrollment Management and Student Services can assist you in coordinating resources and support, such as changes in classes or your schedule. This office also can help you notify faculty if you will be leaving campus for a short time and assist you with other challenges you may encounter. The Division of Enrollment Management and Student Services houses the Title IX Liaison and works closely with OEO on student conduct cases involving discrimination, sexual harassment, and sexual misconduct. This office administrates the student conduct system and addresses potential violations of WSU’s Standards of Conduct for Students. It also addresses any disciplinary action, as appropriate, after the preliminary investigation is complete. 509-372-7358. To learn more, visit the WSU Tri-Cities Student Services Web Page.
Office for Equal Opportunity (OEO)
OEO works closely with OSC on student matters or HRS on employee matters involving discrimination, sexual harassment and sexual misconduct. OEO conducts investigations, makes findings of fact, determines whether the WSU Policy Prohibiting Discrimination, Sexual Harassment, and Sexual Misconduct (Executive Policy 15) was violated. OEO also provides trainings about discrimination, sexual harassment, and sexual misconduct. Interpretive services available. 509-335-8288. To learn more, visit the Office for Equal Opportunity (OEO) Home Page.
Office of Student Conduct (OSC)
OSC administers the student conduct system and addresses potential violations of the WSU Standards of Conduct for Students. OSC participates in investigative meetings with OEO and addresses any disciplinary action, as appropriate, after the investigation is complete. 509-335-4532. To learn more, visit the WSU Standards of Conduct for Students Web Page.
Tri-Cities Human Resources
Human Resources assists individuals with their employment needs. 509-372-7302. To learn more, visit the Tri-Cities Campus Human Resources Home Page.
WSU Tri-Cities Disability Services Office
WSU Tri-Cities Disability Services Office strives to coordinate services to empower students with disabilities to participate and excel in every aspect of academic and campus life. 509-372-7352. To learn more, visit the Tri-Cities Campus Disability Services Office Home Page.
Richland Police Department
Law enforcement. 509-942-7340. To learn more, visit the Richland Police Department Home Page.
Benton County Sheriff’s Department
Law enforcement. 509-786-5615. To learn more, visit the Benton County Sheriff’s Department Home Page.
IN CASE OF EMERGENCY CALL 911
Northwest Justice Project Free Legal Hotline (CLEAR)
CLEAR is Washington state’s publicly funded legal aid program. CLEAR provides free legal assistance and representation to those who qualify on the basis of income. To learn more, visit the Northwest Justice Project Website. You can also visit the CLEAR website for legal education materials and tools. 1-888-201-1012.
All documents are available in alternate accessible formats upon request.